WMS IMPLEMENTATION

We offer full-lifecycle Warehouse Management System (WMS) implementation services from initial scoping through to user training and post-go-live support (‘hyper-care’ management). Whether deploying a best-in-class WMS, upgrading legacy in-house systems or integrating into an ERP eco-system, our expertise ensures your warehouse operations are future-proofed, accurate and efficient.
We combine proven product lifecycle methodologies with stakeholder management and real warehouse experience to deliver smooth, scalable and sustainable WMS rollouts.

Our Differentiators:

  • Experience with major WMS platforms implementation
  • Logistics fluency across retail, e-commerce, pharma, FMCG and manufacturing
  • Expertise in integrations with automation (ASRS, pick-to-light, voice-picking)
  • End-user support – we understand warehouse operations and train accordingly
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BRD CREATION & GAP ANALYSIS

A successful WMS deployment starts with a crystal-clear understanding of your current operations and future-state objectives. We lead this foundational stage by creating a structured BRD and conducting a robust gap analysis.

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BIT AND UAT MANAGEMENT

We take a structured, risk-mitigated approach to system validation through both Business Integration Testing (BIT) and User Acceptance Testing (UAT).

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TRAINING MATERIALS CREATION

A WMS is only as effective as its users’ understanding of it. We create robust training content tailored to different warehouse roles and operational contexts.

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TRAINING PROVISION & MANAGEMENT

We provide flexible training deployment models to suit your workforce scale, language needs and technology adoption pace.

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Post-Go-Live Support

To ensure WMS stabilisation and long-term adoption, we offer hypercare services after go-live. This includes:

  • Floor-walking support for live operations
  • Issue triage and ticket prioritisation
  • Daily check-ins with shift supervisors and IT teams
  • SOP revisions based on real-world feedback
  • KPI monitoring (inventory accuracy, order lead time, etc.)